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Billing:
For billing questions, changes or cancellations contact: billing@imagine.com or call 703-955-3688 and ask for Accounts Receivable.
Peering:
For ISP routing questions, peering agreements or service, contact: bgp4admin@imagine.com or call +1 703-955-3688 and ask for Network Operations.
NOC:
For Network operations, contact: noc@imagine.com or call +1 703-955-3688.
Support:
Our usual support hours are from 9:00 AM to 5:30 EST although we are often here earlier and later than that. If you are ever having any problems with email, dns or routing delays or ever encounter a busy signal on our modem pools, please e-mail us immediately. We also have voice mail after hours if you want to leave a message.
Spam:
For spam email questions contact: abuse@imagine.com or call 703-955-3688 and ask for Technical Support.
We do NOT ALLOW SPAM (unsolicted junk) EMAIL.
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